The World has Changed Yet We Must Still Wait

It was an early summer day, sunny and exciting. I was thirteen years old and recently finished with the 7th Grade. I embarked upon the most exciting adventure of my then short life. I boarded a Columbus, Ohio city bus and headed out on the six and one half mile trip to the downtown area. I had never been on a bus alone and had never been downtown alone. My quest, get my own Social Security Card.

It was easy. I went in, took a number and waited (some things have not changed). When called forward I was given a form to complete and return. I was so proud doing adult business. A few minute later I left with my Social Security card. I did not need a birth certificate, proof of address or anything. I was back on the bus and on my way home.

Leap forward 40 years. I am now a resident of Kennett Square, PA and doing my income taxes with Turbo Tax. I had used Turbo Tax for several years, but this year I filed my taxes electronically. As you might know, you need your Social Security number to do an on-line signature. Wow, I was certainly surprised to discover that the Social Security Administration had a different birthday for me than my actual birth date. It was only different by one month, same day and same year.

I called the local Social Security Office the next day. The lady was unpleasant from the first moment. I explained to her that they apparently had made a mistake and entered my birthday into their electronic records incorrectly. She rudely told me that they do not make mistakes. Obviously I gave them incorrect information when I applied for the card so many years earlier. I explained to her that it was a very big day in my life and I would not have made such a mistake. You can imagine how she reacted.

It was time to move forward. I asked her how we might fix the problem. She told me I needed to send my driver’s license and birth certificate to their office and they would up-date their records. I told her I would not send them these documents. She told me I needed to come in with the documents.

I looked for my Social Security Card to no avail. It was lost. I put off the replacement process and filed my taxes year after year with the wrong birth date. I looked for my birth certificate, same deal, lost. No problem, I just put things off.

I’ve lived in Pennsylvania since 1970. Last year I got a new job in Kentucky. I really had a hard time surrendering my PA license and getting a Kentucky driver’s license. Finally my PA license was about to expire and I was forced to change licenses. I also registered my beloved pick-up truck in Kentucky. This was particularly difficult; I had the same PA vanity plate for over 25 years. I also applied for a replacement Social Security card and anew Birth Certificate. The birth certificate came and I got a letter from the Social Security Administration telling me that the letter would serve as a temporary card and I would get my permanent card in the mail. It never came.

I have since changed jobs and moved back to Pennsylvania. The new adventure begins. We are now post 9/11 and the Homeland Security rules are very strict in Pennsylvania. Two days ago I went to the Driver’s License center to apply for a Pennsylvania Driver’s License. I only had to wait 40 minutes. I then was called to a counter and filled out an application. Then the clerk asked me for my birth certificate and Social Security Card. Plus two proofs of residency. I had brought my cable television bill and natural gas company bill to prove residency and address. I did not have my birth certificate with me and I had never received my replacement Social Security Card. I drove the 17 miles home and got my birth certificate. I then drove the 22 miles to the local Social Security Administration office with Kentucky driver’s license and birth certificate in hand.

I took a number and waited for about 35 minutes. I was called to a window and a very pleasant woman took my driver’s license and birth certificate and made copies. She then advised that they must send my birth certificate information to Ohio for verification and then they would send me a new Social Security Card and up-date their records regarding my birth date. She said it would take four to six weeks depending on how fast Ohio responded. I patiently explained that my birth certificate was stamped with an official seal. She explained that this was the required procedure. I told her I could not get a Pennsylvania driver’s license without my Social Security Card.

Yesterday, I drove to Harrisburg, Pennsylvania to the Pennsylvania Department of Transportation. I want e to at least get my truck registered again in PA. Another government office, another number, and an unusually short wait before I was called to another window. I was given forms to fill out and did everything needed to register my pick-up in Pennsylvania again with my old vanity plate. Then the rub, I needed a PA driver’s license to register my truck in PA. Foiled again!

I took the long drive home very discouraged. Just after 5:00 p.m. the nice lady from the Social Security office called to tell me that she faxed my information to Ohio that morning and they responded that afternoon. I could come in the next day and get my replacement social security card and that my birth date would be revised effective that next day. Wow, after one disappointment after another I got some good news.Her I sit Thursday evening with my new Pennsylvania Driver’s License (same license number I had before). My truck sits in the driveway with my vanity plate attached and all is right with the world. Things have changed since 1961 and some things are the same. No one takes your word for anything now we must have proof for everything. We can’t smoke in government buildings anymore. Yet I take comfort that government offices really have changed very little. Come in, take a number and wait.